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Old Saybrook

Hotely Old Saybrook

Econo Lodge Inn & Suites Old Saybrook - Westbrook

Hotely Econo Lodge Inn & Suites Old Saybrook - Westbrook

My credit card was overcharged twice by online EconolodgeInns via Expedia and by the local Econolodge Hotel. I have not been able to get a refund of $492.77 despite repeatedly contacting both the national booking site and the local hotel desk. The incorrect overcharge amount did not correspond with the full charge for the visit which was odd. The National site tells me the hotel must refund me, but the hotel says Expedia and National EconolodgeInns must refund me. Very frustrating. For the amount we spent including the overcharge, we could have stayed at a much nicer hotel. So, it was not as affordable as advertised for the published and booked rate. We stayed there for a full week in early July 2024 and a full week in late July 2024. The hotel was clean with convenient parking and a working elevator. The staff was friendly. On the way out, we requested fresh towels and on our return there was a plastic bag with fresh towels set outside the door as we had left a Do Not Disturb tag on t

The staff was friendly and helpful and willing to work with us for the groom's party to get ready. The staff was polite and let me check everyone in and have everything available for the others to check in.

I went to a wedding and travelled from FL to Old Saybrook, CT. I wanted a fairly inexpensive hotel in a safe area, close to the Marina. The room was clean, the shower was hot, the TV worked and the bed was sufficiently comfortable. I had a problem with my jewelry, with a small tag stuck on the post. The man at the service desk helped me. The landscaping outside was quite beautiful. i wish there were one or two more outlets.

Stayed one night and our suite for 5 was large and immaculate. Easy check-in with gracious front desk staff, beautiful grounds, loads of parking. The only negative is the mattresses were not very comfortable and they definitely need pillows and bedding upgrades. I would definitely stay here again!

Everything about the place was worn and tired, and there was a strong scent of mold in the corridor carpet for the 2nd floor (where I stayed). In spite of signage stating that it was "always locked" but could be opened with a room key, the lock on the 2nd floor corridor door to the outside did NOT latch properly, and anyone would be able to enter the building. Not very safe. I suppose for the money it was about right, but it would not take much to make it safer and healthier.

We arrived and it was shocking how bad it was. They moved us to a room with a less broken air conditioner. We left the next morning having paid for two nights just to get out of there. Rundown and noisy in the hallways, bleak furnishings. The next night we stayed in the Hilton Gardens Groton and were very pleased. The proprietor was nice. It is a physical condition thing.

Shower was dirty and Bobby pins and paper on the floor. The shampoo was empty. I have been going there for 10 years and never had a problem. I hope it was a fluke. I love this place. I hope the cleaners are doing better. I look forward to going back there.

Can't imagine that it was not the "season" for the pool, but it was not available in any case. I guess the former Grab-n-Go breakfast is also no longer available. These did not bother us, but if you're expecting these don't get your hopes up.

Better than expected. Staff was very helpful and accommodating.

There was a very strong musky smell to the hallways and room

This property needs a bit of help. It wasn’t very comfortable.

Hotel Econo Lodge Inn & Suites Old Saybrook - Westbrook (Old Saybrook, USA)

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